Frequently Asked Questions

Welcome to Flawless and Company. Here you'll find answers to some of the most common questions about our products, orders, shipping, returns, and customer service.

What products do you sell?

We offer a variety of carefully selected products, including women's clothing, accessories, beauty and fragrance products, gifts, drinkware, and lifestyle finds. Our selection may change regularly, so there's always something new to discover.

How long does shipping take?

We offer free shipping on our orders.

Orders are generally processed within 1–2 business days. After processing, delivery typically takes approximately 5–8 business days, depending on the destination and carrier.

How can I track my order?

Once your order has shipped, you may receive a shipping confirmation email with tracking information when available. You can use the tracking information provided to follow your package.

What is your return policy?

We offer a 30-day return period for eligible items.

If you're not completely satisfied with your purchase, you can request a return within 30 days, subject to our return policy and eligibility requirements.

Please review our Return & Refund Policy for complete details.

How long does a refund take?

Once an approved return has been received and processed, refunds are generally processed within 7 days.

The time it takes for the refunded amount to appear in your account may also depend on your bank or payment provider.

What payment methods do you accept?

We offer secure online checkout with trusted payment methods. Available payment options will be displayed during checkout.

Is my payment information secure?

Yes. We use secure checkout technology designed to protect your payment and personal information during your shopping experience.

How do I choose the right clothing size?

Please check the size information provided on the individual product page before placing your order.

If you're unsure about a size or need help with a product, feel free to contact our customer support team.

Do you have a physical store?

Yes. Flawless and Company has a physical location in Uniontown, Pennsylvania.

122 Oliver Rd rear
Uniontown, PA 15401
United States

You're welcome to visit us and explore our products in person.

Can I get directions to your store?

Absolutely. You can use the Get Directions button on our website to find our physical location and plan your visit.

How can I contact Flawless and Company?

We're happy to help.

Phone: +1 (878) 379-0900
Email: support@flawlessandco.net

You can also use the Contact Us page to send us a message.

When will I receive a response to my message?

We aim to respond to customer inquiries as soon as possible. Response times may vary depending on the type and volume of inquiries.

For order-related questions, please include your order number so we can assist you more efficiently.

Can I shop online and visit the store?

Yes. You can shop our available products online through our website or visit our physical boutique in Uniontown, Pennsylvania.

Product availability may vary between our online and physical store.

Do you offer gift items?

Yes. We carry a selection of gift-worthy products and unique finds. Available gift items may vary based on current inventory.

I have another question. What should I do?

If you can't find the answer you're looking for, please reach out through our Contact Us page. Our team will be happy to assist you.

Business Name: Flawless and Company
Store Owner: Melissa McFadden
Business File Number: 7521185
Website: https://flawlessandco.net/
Business Physical Address: 122 Oliver Rd rear, Uniontown, PA 15401, USA

Email: Support@flawlessandco.net
Phone: +1 (878) 379-0900
Contact Form: Click Here 

Customer Service Hours: Monday - Friday: 9:00 AM – 6:00 PM
Response Time: Our customer service team answers all inquiries within 24 hours.

Your Style. Your Confidence. Your Flawless.